Legal
Privacy Policy
How we collect, use and protect your personal data.
Last updated: 9 September 2026
SkillinQ is operated by Zheelion Solutions Limited, a company registered in Nigeria. This policy explains what personal data we collect through getskillinq.com, why we collect it, who we share it with, and the choices you have.
We process personal data in line with the Nigeria Data Protection Act 2023 and the oversight of the Nigeria Data Protection Commission (NDPC).
1. Who is responsible for your data
Zheelion Solutions Limited is the data controller for personal data collected through this website. You can reach us at hello@getskillinq.com or by post at our registered office in Lagos, Nigeria.
2. What we collect and why
We only collect data you actively give us through one of our forms, plus a limited amount of technical data needed to keep the site working.
When you enquire or request a service
- What: your name, email address, phone number, country and city, the service you need, your project description, and optionally your budget, timeline, preferred contact method and any file you attach.
- Why: to understand your request, respond to it, and match you with suitable professionals or vendors.
- Basis: to take steps at your request before entering into a contract, and our legitimate interest in responding to business enquiries.
When you apply to join our network
- What: your name, contact details, profession, years of experience, location, optional LinkedIn and portfolio links, references, a short biography, and the documents you upload — CV, certifications, professional licence and identity document.
- Why: to review your application and verify that you are who you say you are. Verification is the service we sell, so we cannot list a professional we have not checked.
- Basis: your consent in submitting the application, and our legitimate interest in operating a vetted network.
A note on identity documents. Identity and licence documents are the most sensitive data we handle. They are transmitted to our team by email and held in our business email account. We do not copy them into any other system, we do not share them with clients, and we delete them once the verification decision is made and the retention period below has passed. If you would rather not upload an identity document through the website, email us and we will arrange another way to verify you.
When you give us client feedback
- What: your name, role, company, city, the service we provided, a rating, your written feedback, and your answers to the two permission questions.
- Why: to improve our service and, only where you have given permission, to publish your feedback on this website.
- Basis: your consent. Feedback is invite-only, so we only receive it from clients we have actually worked with.
Nothing is published without your permission. Feedback is never published automatically. Our team reviews every submission, and we cannot approve feedback for publication unless you ticked the box giving permission. If you gave permission to publish but not to be named, we publish your words only, shown as "Verified client", with no name, role, company or city attached. You can withdraw permission at any time by emailing us, and we will remove it.
Technical data
- What: your IP address, and standard request information such as browser type, held briefly by our hosting provider.
- Why: to protect the site from spam and abuse. We count form submissions per IP address over a short window so that automated submissions can be blocked.
- Basis: our legitimate interest in keeping the site secure and available.
3. Cookies and tracking
This website sets no cookies. We use no analytics, no advertising pixels, and no third-party tracking of any kind, which is why you are not seeing a cookie banner.
Two small exceptions, both first-party and neither used to track you: our staff-only admin page stores an access token in your browser for the duration of that tab, and the site remembers nothing else about you between visits.
4. Who we share it with
We do not sell your data and we do not share it for advertising. We use a small number of service providers to run the site, and each of them processes data only on our instructions:
| Provider | What it does | Where |
|---|---|---|
| Cloudflare | Hosts the website and stores client feedback | Global network, including outside Nigeria |
| Resend | Delivers form submissions to us as email | Outside Nigeria |
| Provides the email account that receives your submissions | Outside Nigeria |
Because these providers operate internationally, your data may be processed outside Nigeria. We rely on the providers' own contractual data protection commitments when that happens.
Where you ask us to introduce you to a professional or vendor, we will share the details of your request that they need in order to respond. We tell you who we are introducing you to before we do it.
We may also disclose data where we are legally required to do so.
5. How long we keep it
| Data | Kept for | Then |
|---|---|---|
| Enquiries and service requests | Up to 24 months after our last contact with you | Deleted |
| Applications (unsuccessful) | Up to 12 months after the decision | Deleted |
| Identity and licence documents | Up to 90 days after the verification decision | Deleted |
| Published feedback | While it remains published | Deleted on withdrawal |
| Feedback not published | Up to 30 days after review | Deleted |
| Abuse-prevention counts | Up to 24 hours | Expire automatically |
6. Your rights
Under the Nigeria Data Protection Act 2023 you have the right to:
- ask for a copy of the personal data we hold about you;
- ask us to correct data that is wrong or incomplete;
- ask us to delete your data, including any published feedback;
- ask us to restrict or object to how we use your data;
- withdraw consent you have given, at any time; and
- complain to the Nigeria Data Protection Commission if you think we have handled your data improperly.
To exercise any of these, email hello@getskillinq.com. We will respond within 30 days. There is no charge, and you do not need to give a reason.
7. How we protect it
- The site is served only over HTTPS.
- Form submissions are checked and rate-limited to block automated abuse.
- Client feedback is stored in a database that is not publicly readable; only approved, consented feedback is ever served publicly.
- The staff-only admin area requires authentication.
- Access to submissions is limited to the people who need it to do their work.
No system is perfectly secure. If a breach affects your data, we will notify you and the NDPC as required by law.
8. Children
This website is intended for businesses and working professionals. We do not knowingly collect data from anyone under 18. If you believe we have, contact us and we will delete it.
9. Changes to this policy
If we change how we handle personal data, we will update this page and change the date at the top. Where a change is significant, we will contact people whose data we already hold.
10. Contact us
Questions, requests or complaints about privacy: hello@getskillinq.com. We would always rather hear from you first than have you go to the regulator, and we will do our best to put things right.